Learning and Development Lead

Job Introduction

We’re looking for a Learning and Development Lead who lives and breathes leadership development. You’ll design the practical stuff that helps managers and leaders level up fast — from first time managers to experienced senior leaders. Think clear career pathways, hands-on programmes and coaching. You’ll champion high support and high challenge, keep it human (plain English, zero fluff) and use insight to prove what lands — so people grow, teams thrive and customers feel the difference.

As our Learning and Development Lead, you’ll turn curiosity into action: spot the need, design the fix, coach the behaviour and prove the difference with insight. If you love that moment when learning clicks — and you’ve got the craft to make it happen again and again — we’d love to hear from you.

What you’ll do

• Build a joined-up leadership offer that serves first-time managers through to senior leaders — practical workshops, coaching, peer learning and digital nudges people actually use on the job.
• Upskill managers and leaders to lead with high support and high challenge — confident conversations, clear feedback, performance and coaching habits that stick.
• Create clear career pathways and skills frameworks so colleagues know what great looks like next — and how we’ll back them to get there.
• Coach 1:1 and in groups, growing capability, confidence and momentum across teams.
• Partner with business areas to gather learning needs and use data and feedback to diagnose needs, test ideas and show impact.
• Lead and develop L&D Trainers, giving direction and support so great learning lands across your business areas.
• Embed conduct and competency standards and keep us right with the regulator - simple, human and lived every day.
• Supercharge onboarding so every new starter has a flying start and knows how to grow here.
• Champion inclusion, design accessible learning where everyone can thrive and progress.

Why this role rocks

In this role, you’ll have the opportunity to drive real, visible impact, witnessing behaviour change first-hand through better conversations, stronger leadership, and improved outcomes for customers. You’ll enjoy creative freedom to try bold ideas, blend formats, and commission where it adds value—always focusing on what delivers the best results. Coaching at scale is central, equipping managers across the business so that high support and high challenge become the standard. 

You’ll shape careers by building career pathways that people actually use, leaving behind a legacy colleagues will appreciate. The way you work is flexible; our Hub, Home & Roam approach gives you the autonomy to do your best work in the environment that suits you. Above all, you’ll feel our values in action: building trust, staying curious, making things happen, achieving meaningful impact, and having fun along the way. We keep things plain, practical, and always focused on what matters most.

What you’ll bring:

• Proven track record designing and delivering leadership development that changes behaviour and performance.
• Hands-on at upskilling managers and leaders, 1:1 and group coaching, confident with high support / high challenge conversations.
• Career pathways pro help build clear skills frameworks people actually use to progress.
• Ability to influence at all levels, partnering well with senior leaders and teams.
• Clear, engaging communicator and facilitator using plain English, great sessions, confident across live, virtual and digital learning.
• Data savvy — use insight and feedback to diagnose needs, measure impact and iterate fast.
• Positive challenger, you’ll be curious, solutions focused and ready to improve “how we do things” with practical fixes.
• Values led and inclusive - you live Create trust, Be curious, Make it happen, Achieve Impact and Have fun, with a real commitment to EDI.
• Experienced Learning and Development Lead or Manager ideally, you’ll have 5 years under your belt at this level, working in fast pace, highly complex and regulated environments. 

It’s a bonus if you’ve got a professional coaching or management qualification alongside experience in utilising psychometric tools such as Lumina—but what matters most is your drive to make it happen and your alignment with our values. 

Check out the attached Role Profile for full details of requirements and responsibilities.

Why apply?

Its’s more than a job—it’s a chance to lead with impact, grow your career, and help shape the future of Yorkshire Housing. Make learning the most talked about hour of someone’s week. Build experiences people look forward to, remember and use. From quick digital nudges to high energy team sessions, you’ll design, deliver and iterate so managers lead with high support and high challenge — and team's fly.

This a full-time permanent opportunity with a salary of up to £51.611 per annum, for a 35 hour week plus 26 days annual leave (rising annually to 31 days) plus Bank Holidays.  

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

Find out more about our employment perks here! 

Now you’re really interested? 

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.  

We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply! 

If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk    

The fine print   

The closing date for applications will be 09.11.25, but we might close it early if we get lots of great candidates, so don’t hang around. FYI – we don’t tend to do things the ‘traditional’ way here, so expect a immersive assessment process! 

We call this role ‘Learning Lead’ here at Yorkshire Housing, but we’ve tweaked the job title to make sure we’re getting in front of the right folk.  If you’re applying for this role internally, you must inform your current line manager (it’s the right thing to do!).