Job Introduction
Are you looking to kickstart a career in an exciting HR support role? Do you have a ‘can do’ attitude? Well, you’re in luck!
We have an amazing opportunity to join us as a HR Apprentice, you’ll be supporting the team in providing a first-class service to customers on all things HR. You’ll be able to develop some key skills and have the opportunity to get involved, playing a key role in supporting our customers.
Here’s what you need to know!
What will I be doing?
Working in the heart of our People team, you’ll provide effective administrative support and really have the chance to make a difference. This will include updating documentation, arranging meetings, gathering insights and general mailbox coordination.
Core to the role is shadowing our People and Culture advisors with day to day tasks and even joining them in employee relation cases. This will give you some excellent insight and knowledge of grievance, disciplinary, performance management and other HR related processes along the way.
In this all-round position you’ll also collaborate with other HR functions like Recruitment, HR Operations and Learning and Development. You’ll also be able to showcase your excellent communication skills when talking to our colleagues and customers.
If you did want to know more before applying, there is a role profile attached for you to have a look through!
What you’ll bring to the role
- A passion for customer service - or as we say at YH “Customer Obsessed”
- 5 GCSE’s at grade C/4 or above including English and Math’s
- Good organisational skills with an ability to multitask and manage own workload and priorities in order to meet deadlines
- Ability to exercise discretion and confidentiality
- Able to produce work of a high standard and level of attention to detail
- Excellent interpersonal skills, including ability to deal with face to face, telephone and written enquiries in a courteous manner
- Willingness to make an impact
- Working knowledge of Microsoft applications including Word, Excel Outlook
If you’re sat there thinking, I can’t quite bring everything to the role that they’re asking for, but I’m pretty confident I have a ton of other skills that make me stand out… Don’t let the bullet points put you off, we’re a friendly bunch and want to get the best people in the best roles and if that’s you, we’d love to hear from you!
A bit more about us
At Yorkshire Housing, we own and manage over 20,000 homes across the Yorkshire region. Providing our customers with a place they’re proud to call home is at the core of what we do. But our service doesn’t stop when the keys are in the door.
The People team function is at the heart of making sure everything ticks – we’re all about supporting our colleagues to be the best they can be. That’s where you come in! Providing that administrative support in a timely manner will help to keep the processes moving and ultimately make sure we are there for our customers.
What’s in it for you?
In return, we offer a salary of up to £17,290 per annum (dependant on experience) for 35 hours per week, 25 days annual leave (rising annually to 30 days) plus Bank Holidays.
We also work (truly) flexibly, and believe work is something you do, not somewhere you go.
But that’s not all. We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
Our people’s health and wellbeing is one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At YH, we’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
If you require additional support with your application, or have any further questions, please contact our recruitment team via email at recruitment@yorkshirehousing.co.uk.
The fine print
The closing date for applications will be 02/04/2024, but we might close it early if we get lots of fab candidates, so don’t hang around. As this role is an apprenticeship, it’s a 24-month fixed contract, but once your fully qualified we’d work with you to secure you an opportunity with us at Yorkshire Housing as we know good talent when we see it!
Please remember to complete your application is as much detail as possible, if your CV isn’t the most detailed, your application is your time to shine!
We know not everyone excels at interviews which means we don’t always get the best out of people in a traditional interview. So, as you can probably tell we don’t do things the ‘typical’ way here at Yorkshire Housing so the next step of the process will involve a super exciting assessment centre approach where we get to see you face to face!
