Colleague Experience Coordinator

Job Introduction

At Yorkshire Housing, we believe that work should feel like more than just… well, work. It should feel like belonging. Like being part of something bigger. Like making a difference—not just in what you do, but in how people feel.

That’s why we’re looking for a Colleague Experience Coordinator to join us on a 12 month fixed term contract—someone who’s passionate about people, community, and creating moments that matter.

This role is all about connection. You’ll be the friendly face behind the scenes (and sometimes front and centre!) helping to shape a culture where colleagues feel supported, celebrated, and inspired. From championing wellbeing and inclusion to helping deliver our Charity of the Year events, you’ll be a key player in making Yorkshire Housing a brilliant place to work.

What you’ll be getting up to:

Building a brilliant colleague experience

• You’ll be the go-to person for making our hubs feel welcoming, inclusive, and full of positive energy.
• You’ll help colleagues feel connected—whether they’re popping in for a meeting, joining a hybrid event, or just grabbing a cuppa.
• You’ll support onboarding, engagement activities, and wellbeing initiatives that help people thrive.

 Bringing people together

• You’ll help plan and deliver events that bring our values to life—from team socials to all-colleague gatherings.
• You’ll play a key role in our Charity of the Year programme—coordinating fundraising activities, supporting events, and helping us make a real impact in our communities.
• You’ll be a connector—linking up with teams across People, IT, and Facilities to make sure everything runs smoothly.

Listening, learning, and improving

• You’ll be the eyes and ears of our hubs—spotting what’s working, what’s not, and sharing ideas to make things even better.
• You’ll gather feedback, support internal comms, and help shape how we evolve our spaces and experiences to meet colleagues’ needs.

Here’s what magic you’ll bring to this role:

• A genuine passion for people and for creating inclusive, engaging environments.
• Experience in customer service, hospitality, events, or community engagement—whatever your background, it’s your attitude that counts.
• Super-organised with a great eye for detail—you care about the little things that make a big difference.
• A proactive, can-do mindset—you’re the kind of person who sees something that needs doing and just gets stuck in.
• A full UK driving licence and access to your own vehicle—you’ll be out and about supporting our hubs and colleagues across Yorkshire.

Why you’ll love it here:

At Yorkshire Housing, we’re not just about homes—we’re about people, purpose, and possibility. We live by our values:

• Create trust – Be honest, open, and do what you say.
• Be curious – Ask questions, think differently, and keep learning.
• Make it happen – Own it, do it, and be empowered.
• Achieve impact – Do things that matter and show pride in what you do.
• Have fun – Be yourself, enjoy work, and stay connected.

We’re building a culture where everyone feels welcome, supported, and free to be themselves. And we’re serious about equality, diversity, and inclusion—because we know we’re better when we reflect the communities we serve. If you’re passionate about people, love bringing energy to everything you do, and want to help shape a workplace and colleague experience where everyone feels they belong—we’d love to hear from you.

The important bits:

This a full-time (35hours per week), 12 month fixed term contract with a salary of £30,218.12 per annum, for a 35 hour week plus 26 days annual leave (rising annually to 31 days) plus Bank Holidays.   

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.  

Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.  

Find out more about our employment perks here!  

 Now you’re really interested?  

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.   

We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply!  

If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk   

The fine print    

The closing date for applications will be 02.07.25 , but we might close it early if we get lots of great candidates, so don’t hang around.  Keep an eye out on your emails as we’ll be in touch pretty soon after the role closes! 

This role is based on our Workplace Experience Coordinator profile which is attached for you to have a read of—but with a twist. We’re putting the focus squarely on people. Because when colleagues feel good, great things happen. This is where you come in.

Just so you know we don’t tend to just do a traditional interview here; we use a variety of methods to make sure we get the best out of people applying for us. Key dates for this role are a hub visit on 10.07.25 and interviews on 15.07.25 / 17.07.25 – make sure your diary is free before applying!

If you’re applying for this role internally, you must inform your current line manager (it’s the right thing to do!).