Job Introduction
We are excited to be on the lookout for a Technical and Compliance Officer to join our fantastic Home Improvements Team!
Yorkshire Housing is transforming the way the way we provide services to our customers. As part of this role, you’ll enjoy supporting our diverse customers from all communities, including vulnerable customers to adapt their homes to meet their specific needs.
This is a home-working role, with travel several days each week to our sites across Yorkshire.
You’ll need a full UK driving licence and access to a vehicle for business use.
We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!
About Yorkshire Housing
Here at Yorkshire Housing our customers are at the heart of what we do – we are not just your typical housing provider! In a nutshell We own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for current and future tenants to have a place they’re proud to call home. We’re all about the customer and our service doesn’t stop once the keys are in the door.
Want to know more about your next challenge?
What will you be doing?
You’ll take responsibility in overseeing residential projects at domestic properties including project management of adaptations to the customer’s home ranging from wet rooms to extensions.
You’ll acquire quotes for work and monitor the work of contractors through to completion.
You’ll be great at relationship building as you take ownership for stakeholder management with Local Authority surveyors, building inspectors, occupational therapists, independent surveyors, builders and tradespeople.
Once the work is completed, you’ll carry out final completion inspections and ensure works have been completed in accordance with plans and technical specifications
You’ll be responsible for the compliance of specialist equipment, ensuring all servicing and maintenance is completed in time and all records are kept up to date.
We are proud to hold accreditation for our adaptations service and as our technical & compliance colleague you will take the lead on renewing that accreditation.
Listening is key to build trust and confidence on the customer’s journey. You’ll enjoy making an impact on customers lives and supporting customers with their questions and concerns.
Already feel this might be the role for you? As you can imagine the full role profile has lots more detail so please do check it out!
Who are we looking for?
The answer is simple - if you are hardworking, driven and ready for a new challenge, we want to hear from you.
The rest would also be great too –
- Technical competency, with Relevant building qualification to HNC/HND level or part professional level (e.g., RICS, ICW, IMBM, CIEH, BIAT)
- Previous experience with CADlt.
- Ability to deliver a wide range of technical projects such as wet rooms, extensions and other Disability Fund Grant works, usually up to a value of £100,000. This includes submitting and dealing with planning process and building regulations.
- Experience in the diagnosis of building faults and disrepair.
- Experience of site supervision of repair & adaptation works, including adaptation equipment compliance.
- Ability to work with a range of building trades at all levels to deliver project progression and deal with risks and issues.
- You’ll be a team player and problem solver with the ability to offer constructive advice.
- Attention to detail to ensure correct procedures and reporting are followed and are accurate.
- Strong communicator with the ability to influence a variety of audiences in a variety of mediums.
- Previous experience in supplier contract and relationship management, and in budget management.
- An understanding of Equality, Diversity & Inclusivity and how this is applied through our service to customers and colleagues.
- And of course, we look for your personal values and approach that align with YH’s values
You’ll also need a full and valid UK Driving license and access to a vehicle for business use so you can work flexibly, including travelling across Yorkshire.
What’s in it for you…
We offer an excellent salary of £38,467 (plus £2000 annual car allowance) for a 35 hour week, 25 days annual leave (rising annually to 30 days) plus public holidays.
That’s not all - we offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
We also promote a flexible approach to work with our hub, home, roam approach and have a real focus on your development with a number of internal and external training opportunities!
One of our biggest priorities is the wellbeing of our staff and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At Yorkshire Housing, we’re actively building a work environment that’s inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
If you require additional support with your application, or have any further questions, please our lovely recruitment team by email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be Sunday 12th May, with first stage interviews taking place on Friday 24th May. We would encourage you to submit your application as soon as possible as we may close the role early if an competitive candidate pool is identified.
If you’re applying for this role internally, remember to let your line manager know (it’s the right thing to do!).
