Job Introduction
Brand new role alert!
As we move forward with our journey to net zero, we need a passionate individual to join us in helping us take our customers on that journey too.
So we’re seeking a Sustainability Liaison Officer to join our Asset Management team, who will play a crucial role in engaging our stakeholders and customers on this exciting path.
As we push forward our decarbonisation plans, and develop a sustainable portfolio of properties that are fit for the future, we need our customers to understand our approach and be ready for the changes that are to come. So you’ll be at the heart of engaging and communicating with them about retrofit works, and gathering important data along the way.
As someone with a passion for addressing environmental concerns, and communicating complex issues effectively, this will be a fantastic opportunity to join us at a time that really matters, and truly make a difference.
We’re looking for someone who is keen to get out and about to meet our customers throughout the Yorkshire region.
We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!
About Yorkshire Housing
Here at Yorkshire Housing our customers are at the heart of what we do – we are not just your typical housing provider! In a nutshell we own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for our tenants to have a place they’re proud to call home.
We have huge growth plans, particularly around sustainability, and ensuring we keep our customers and stakeholders on board with us is a key part of this – that is where you come in!
Want to know more about your next challenge?
What you’ll be getting up to
Your days will be varied, with the focus on providing training, engagement and raising awareness around energy efficiency, innovative technologies and retrofit works.
You’ll be putting customers at the heart of our energy efficiency improvement project, creating trust, and providing reassurance, so that energy efficiency becomes an easy choice for our customers.
You’ll be developing customer guides and support in a variety of mediums to reach as many customers as possible and to ensure ongoing support.
Sometimes there might be intervention measures needed, so you’ll be able to identify them and put plans in place to ensure the success of works such as onsite smart technology and data.
Being customer obsessed, you’ll attend workshops and committee meetings to support customers when it comes to contract delivery, answering questions and addressing any concerns, and providing energy efficiency and behavioural advice to help customers manage their energy consumption.
Training and awareness is vital, so you’ll provide workshops to inform both customers and colleagues around decarbonisation and the climate crisis.
Working with the Sustainability Lead, you’ll help maintain strategic partnerships with organisations that are influential in our business objectives, and you’ll also help support any funding opportunities.
Already feel this is the role for you? There’s much more useful information you can read in the Job Description!
Who are we looking for?
We are looking for someone with a passion for sustainability, and spreading that passion to others.
This role in return will give you purpose and meaning, and you will take it forward.
The below would also be great too –
- Demonstrate a passion for improving Yorkshire Housings and our customers' environmental impact.
- Experience of leading on customer engagement.
- Knowledge and experience of environmental and sustainability regulatory frameworks
- Embracing challenges and being able to identify opportunities for positive change and deliver improvements.
- Excellent communication and interpersonal skills. Communicating confidently, effectively and empathetically with people, with the ability to explain complex issues simply without diluting the meaning.
- Ability to manage, motivate and influence behaviors through excellent communication skills.
- Comprehensive IT experience especially in MS products (Including SharePoint & Teams) as well database software (such as housing/asset management systems).
- Ability to work at pace and a can-do attitude
- Eagerness to develop own skills and adapt to change.
- Personal values and approach that align with Yorkshire Housing’s values
- Ability to work flexibly in line with Hub, Home and Roam principles.
- An understanding of Equality, Diversity and Inclusivity and how this is applied through our service to customers and colleagues.
- Full UK driving license, able to drive and have access to a car for business purposes.
What’s in it for you…
We offer an excellent salary of £29,459.00 per annum, with a £2,000 car allowance, 25 days annual leave plus public holidays.
That’s not all - we offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
We also promote a flexible approach to work and a real focus on your development with a number of internal and external training opportunities!
One of our biggest priorities is the wellbeing of our colleagues and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At Yorkshire Housing, we’re actively building a work environment that’s inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single desired requirement …if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
If you require additional support with your application, or have any further questions, please our lovely recruitment team by email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be 27th October, don’t wait to get your application in as the role may close early if we get lots of fab applicants.
We’re aiming to interview the week commencing 20th November.
If you’re applying for this role internally, you must inform your line manager first.
