Job Introduction
We’re on the lookout for a dedicated Surveyor to join our team, where your property expertise will be the cornerstone of ensuring all our homes are in a condition that our customers can feel proud of.
This position isn’t just a job; it's an opportunity to make a tangible difference in the lives of our customers and the communities we serve. Join us in our mission to deliver exceptional housing services and be part of a team that puts our customers at the heart of everything they do.
About Yorkshire Housing
Here at Yorkshire Housing our customers are at the heart of what we do – we are not just your typical housing provider! In a nutshell we own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for our tenants to have a place they’re proud to call home.
As our surveyor, you’ll be the eyes and ears of Yorkshire Housing, ensuring we are offering the best level of service for our customers so they can live in a safe, secure home.
What will you be doing?
As the go-to professional for all property-related inquiries, you’ll be instrumental in overseeing repairs, managing empty homes, and addressing complex issues such as damp, mould, and disrepair. Your vigilance will ensure that our customers reside in homes they are delighted to call their own, as you proactively identify and address any concerns, never overlooking a problem.
Your role involves direct interaction with our customers, attentively listening and recording their queries during visits, embodying professionalism and courtesy at every turn. You’ll be the primary point of contact for intricate cases involving vacant properties, providing your valuable insight on significant works and influencing decisions on property management and disposal.
Conducting thorough inspections in both occupied and unoccupied homes, you’ll assess maintenance and investment needs, ensuring seamless communication with all relevant teams and the accurate logging of tasks. Your responsibilities extend to comprehensive damp and mould evaluations, along with any related duties that may emerge.
Taking charge of cases from start to finish, you‘ll offer regular updates to the Repairs Coordinators, adhering to established timelines. Your recommendations will be grounded in evidence, aiming to uphold the high standards of Yorkshire Housing. Collaborating closely with the Strategic Asset Planning teams, your specialised knowledge will contribute significantly to the effective asset management that aligns with our customer's expectations.
You’ll be a guardian of legal, health and safety, and regulatory standards across our housing stock, promptly escalating any potential risks. Your role also encompasses providing technical guidance and support to various teams within Yorkshire Housing.
Already feel this is the role for you? There’s much more useful information you can read in the Job Description!
What do you need from me?
- An in-depth knowledge and understanding of building construction, maintenance, health & safety and social housing legislation
- A diagnostic approach to identifying issues and specifying remedial works
- Experience in site supervision
- Commercial expertise, you’ll of worked within budgets and maximising value is your middle name
- Previous experience in overseeing and inspecting work done by our in house teams or contractors and feel comfortable challenging in our customers best interest on quality of works
- Ownership and accountability will come naturally to you
- Ability to work as a team and fly solo
- A strong customer centric approach to all that you do
- Excellent communication skills
- Strong IT skills and comfortable adapting to new systems
- Full UK driving license, access to a vehicle and willingness to travel
What’s in it for you…
We offer an excellent salary of £38,769.10 plus £2,000 car allowance, 25 days annual leave plus public holidays.
That’s not all - we offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
We also promote a flexible approach to work and a real focus on your development with a number of internal and external training opportunities!
One of our biggest priorities is the wellbeing of our staff and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At Yorkshire Housing, we’re actively building a work environment that’s inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single desired requirement …if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
If you require additional support with your application, or have any further questions, please our lovely recruitment team by email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be 7th May 2024– don’t wait to get your application in as the role may close early!
If you’re applying for this role internally, you must inform your line manager. This role also requires a basic DBS check.
