Job Introduction
We’re excited to be on the look-out for two 6-month FTC Resource Planners. We need someone who is capable of providing an outstanding service to our customers by joining our Business Support Team whilst supporting our Repairs Teams.
You’ll provide quality and efficient service. It’s a role with meaning, so you’ll be making a real difference to customers’ lives with what you do.
What you’ll be getting up to
- Always horizon scanning, delivering agile and efficient diary management, factoring in real time changes or any unforeseen events to limit any impact to customers.
- Understanding the varied repairs and maintenance works undertaken by our teams, the associated materials and the related health and safety aspects when managing the diaries. This will also involve co-ordination of associated resources, for example Surveyors, sub-contractors etc…
- Working with operatives and their team leaders to ensure they are achieving their daily work schedules along with understanding the skill sets of operatives and our geography so IT systems used are utilising our resources effectively.
- Communicating effectively with service managers to ensure clear information is provided around planning, forecasting and scheduling. This includes delivering information at meetings, highlighting recommendations in a clear and understandable format for all levels.
- Maintaining effective relationships with materials suppliers to ensure materials availability and collection are factored into the operatives diaries
So, what do we need from you?
- Strong understanding and previous experience of resource planning in a repairs/maintenance (Knowledge and experience of resource planning front line trades e.g. gas electric/caretakers preferred)
- Excellent communication, interpersonal, problem solving and analytical skills.
- Experience in using Microsoft Office to an intermediate level.
- Track record of promoting value for money and efficiency.
- Proven experience of juggling multiple priorities including an understanding/experience of compliance/regulatory type of activities.
- Previous experience using Orchard, Microsoft Dynamics or similar software is desirable
It’d be a bonus if you have the following:
- A relevant professional qualification in resource planning or specific training in this area along with an understanding of Housing.
- Good understanding of the Housing sector and associated services
Yep, you guessed it, there’s loads more information on role requirements in the attached Role Profile. Make sure you have a read before applying!
What’s in it for you?
This is a permanent full-time role, with a salary of £28,159.65 per annum for a 35-hour week, 25 days annual leave (rising annually to 30 days) plus Bank Holidays. You can expect to travel as part of this role, getting out and about is our thing. You’ll already know all the other great benefits of working at YH, but in case you needed a refresh…
We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
Our people’s health and wellbeing is one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At YH, we’re actively building a work environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
If you require any additional support with your application, or have any further questions, please contact our lovely recruitment team via email at recruitment@yorkshirehousing.co.uk.
The fine print
The closing date for applications will be the 17th of July 2023, but we might close it early if we get lots of fab candidates, so don’t hang around.
Unfortunately due to the nature of this role, we can’t consider any secondment opportunities.
As you’re applying for this role internally, you must inform your current Line Manager.
Our values
We’re looking for people who want to get stuck in and make a positive difference to people’s lives. We want you to own the work you do and achieve impact.
You’ll make it happen by being curious and creating trust with our customers and each other. We want you to love what you do and have fun along the way.
A bit more about us
We’ve got a few ‘house rules’ at Yorkshire Housing (no pun intended!). One of them is work is something that you do, not somewhere that you go and another is that we think in careers, not jobs. Our flexible working environment and friendly culture means you can be yourself, take advantage of development opportunities and succeed – that’s just how we roll.
We’re inclusive and welcoming and offer a fun and open culture with a shared belief in making a positive difference to people’s lives – it really does feel like joining a big family!
