Rent and Service Charge Officer

Job Introduction

We’re on the hunt for an organised, motivated, and proactive Rent and Service Charge Officer to join our amazing team on a 12 month Fixed Term Contract.  You’ll be part of a forward-thinking housing provider with big plans for the future, so if you’re ready to take on your next challenge and make a real impact, we’d love to hear from you.

We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!

A bit more about us

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that.  Yes, we own and manage nearly 20,000 homes (and counting) across Yorkshire and make it possible for current and future customers to have a place they’re proud to call home. 

But we’re also all about making a positive difference in people’s lives. We’re transforming our business by investing in people, processes and technology to deliver a consistently great experience for our customers.

What you’ll be doing

You’ll be ensuring that rents and service charges are calculated in line with policy, are correctly entered into the rent system.  You’ll also be preparing service charge schedules for various schemes annually, correctly calculating revised charges based on policy, for review and sign off by the Head of Service. 

With a strong attention to detail and your excellent organisation skills, you’ll be producing informative annual rent and service charge letters, helping complete annual income and expenditure reports, and responding to colleague queries. 

Maintaining accurate records, you’ll always be working to continuously improve our processes to provide the best service, working with your coordinator to meet best practice. 

Of course, the full role profile has way more detail, so do check it out! 

Sounds good? Here’s what we need from you…

• Great communication skills and confidence with IT, especially Excel and Word 
• Strong Excel skills for managing and analysing data 
• Accuracy, numeracy and a sharp eye for detail 
• Ability to work on your own and as part of a team 
• Experience handling complex numerical data and creating spreadsheets 
• Organised, proactive and keen to learn 

Bonus points if you have:

• Knowledge of rent and service charge regulations
• Experience with Open Accounts or Orchard
• Background in housing finance

What’s in it for you

In return, we offer a salary of £27,998.68 per annum for a 35 hour week, 26 days annual leave (rising annually to 31 days) plus Bank Holidays. 

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

Find out more about our employment perks here! 

Now you’re really interested? 

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.  

We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply! 

If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk  

The fine print   

The closing date for applications has just been extended and will now close on 22nd December 2025.

Interviews are expected to take place in Leeds w/c 5th January 2026