Rent and Service Charge Officer

Job Introduction

We're looking for an organised, proactive and highly motivated Rent and Service Charge Officer to join our brilliant Rent and Service Charge Team on a Fixed Term Contract for 12 months. If you enjoy working with data, have a keen eye for detail, and take pride in getting things right, you'll thrive in this role.

You’ll be joining an innovative housing provider, with ambitious growth plans, so we’re interested in hearing from individuals who are ready to embrace their next challenge.

We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!

A bit more about us

You might think of Yorkshire Housing as ‘just’ a housing provider, but we’re so much more than that.  Yes, we own and manage nearly 20,000 homes (and counting) across Yorkshire and make it possible for current and future customers to have a place they’re proud to call home. 

But we’re also all about making a positive difference in people’s lives. We’re transforming our business by investing in people, processes and technology to deliver a consistently great experience for our customers.

What you’ll be doing

In this role, you'll work with data to make sure our rents and service charges are calculated correctly, in line with policy, and accurately entered into our rent system. You'll prepare annual service charge schedules for a range of schemes, calculating revised charges based on policy, for review and sign-off process by our Head of Service.

You'll help keep our housing system up to date, making sure new rents and service charges are uploaded accurately and on time. You'll also play a key role in producing our annual rent and service charge letters, supporting income and expenditure reporting, and responding to queries from colleagues and customers in a clear and helpful way.

Keeping accurate, audit-ready records will come naturally to you, and you'll always be looking for ways to improve how we do things. You'll support the management of the fair rent register, help with appeals, and prepare and post the monthly service charge journal.

If you enjoy working with large datasets, have a great eye for detail, and love using spreadsheets to keep things running smoothly, you'll fit right in.

Of course, the full role profile has all the detail, so be sure to take a look!

Sounds good? Here’s what we need from you…

• Great communication skills and confidence with IT, especially Excel and Word 
• Accuracy, numeracy and a sharp eye for detail 
• Competent Excel skills for managing and analysing data 
• Ability to work on your own and as part of a team 
• Experience handling complex numerical data and creating spreadsheets 
• Organised, proactive and keen to learn

 Bonus points if you have:

• Knowledge of rent and service charge regulations
• Experience with Open Accounts/ Workday or Orchard
• Background in housing finance

What’s in it for you… 

• Salary: £30,795 per annum (35 hours/week) 
• 26 days annual leave (rising to 31 annually) + Bank Holidays
• Fixed term contract (12 months)

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

 Now you’re really interested? 

At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.  

We know that not all candidates will meet every single requirement. If your experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply! 

If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk  

 The fine print   

• Closing date: Sunday 13th September 2026  (we may close early if we get lots of great candidates!)
• Interviews: Monday 21st September 2026 (in Leeds)