Job Introduction
Join our New Customer Team as Property Marketing Officer! As our Property Marketing Officer, you’ll be the creative spark behind promoting and advertising Yorkshire Housing’s rented properties. Imagine using a mix of print, online, and social media magic to ensure those lettings happen pronto. And guess what? You’ll also be the superhero who minimises rent loss by providing accurate property info and creating a comprehensive portfolio. Plus, you get to manage the handover process for New Build properties from Development.
Want to know more about your next challenge? Well, here's what you'll be getting up to...
First friend on the scene:
- You’ll be the friendly face for both internal and external customers.
- Oh, and you’ll also be the master of delegation, making sure everyone’s productivity is soaring!
Marketing magic:
- Imagine updating our marketing and advertising content across various channels—Choice-based lettings, Twitter, Rightmove, and Facebook.
- Your mission? Create property adverts that make our homes irresistible!
Promo prodigy:
- You’ll whip up promotional material for our commercial products. Think customer interest, finding the perfect match, and staying competitive.
BFFs with Local Authorities:
- Building and maintaining relationships with Local Authorities? Yep, that’s your jam!
New build navigator:
- Work with our Development team to create and execute marketing plans.
- And hey, let’s find efficient ways to market those hard-to-let properties!
Timing guru:
- You’ll know when to market properties to minimise void loss and relet times.
Matchmaker extraordinaire:
- Help allocate the best-suited properties to our current customers.
- And create customer profiles that fit like a glove!
Remember, this list is just the tip of the iceberg. There might be more exciting stuff coming your way! To find out what else this role has on offer, have a read of the Role Profile attached.
About Yorkshire Housing
At Yorkshire Housing, we’re not just about bricks and mortar; we’re about creating vibrant communities where people thrive. You’ll be the first impression magician, your dazzling adverts will catch new customers' eyes and by adding your extra sparkle you’ll ensure that we match the right people in the right homes. We own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for our tenants to have a place they’re proud to call home.
Who are we looking for?
At Yorkshire Housing, we’re on a mission to create homes that people love. And guess what? We need someone like you—someone who’s not just ticking boxes but bringing their A-game to the table! Here’s how your superpowers fit right in:
- Adaptable and flexible:
- You’re like a chameleon—ready to tackle any twist, turn, or surprise that comes your way. Changing workload? Bring it on!
- Customer obsessed:
- You know the magic words: “How can I help you?” Your smile reaches through the phone and you’re all about providing the best service for our customers.
- Numeracy, literacy, and communication magic:
- Numbers, words, and conversations—your playground! You’ll weave them together seamlessly.
- Attention to detail dynamo:
- Precision is your middle name. Whether it’s dotting the i’s or crossing the t’s, you’ve got it covered.
- Tech guru (especially MS products!):
- Excel spreadsheets? PowerPoint presentations? Word docs? Easy peasy!
- Time management maestro:
- Juggling tasks? You’ve got this. Organised chaos? More like organised awesomeness!
- Deadline ninja:
- Deadlines? Pfft. You meet them, greet them, and even throw them a little party.
- Zooming around with a UK driving license:
- Buckle up! You’ve got a license to drive (literally) our mission forward.
- Eager for development:
- Learning? Growing? You’re all in! Adaptability is your secret sauce.
- Values aligned? Check!
- Our values? They’re like your compass. You’re nodding along because they’re already part of your DNA.
- Flexibility extraordinaire:
- Hub, Home, Roam—wherever the adventure takes you, you’re ready.
What’s in it for you…
We offer an excellent salary of £28,159.65 plus £2,000 car allowance, 25 days annual leave plus public holidays.
That’s not all - we offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
We also promote a flexible approach to work and a real focus on your development with a number of internal and external training opportunities!
One of our biggest priorities is the wellbeing of our staff and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
So, now you’re really interested?
At Yorkshire Housing, we’re building a work environment that’s inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single desired requirement …if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
If you require additional support with your application, or have any further questions, please get in touch with our lovely recruitment team by email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be 17.03.24 – don’t wait to get your application in as the role may close early!
If you’re applying for this role internally, remember to let your line manager know (it’s the right thing to do).
