Job Introduction
We’re looking for a Homeownership and Commercial Assets Administrator to join our brilliant Homeownership Team on a 12-month fixed term contract. You’ll be joining a driven and forward-thinking team, who are passionate about delivering an excellent service for our customers. This is a fantastic entry-level role into housing, allowing you to build a strong foundation of knowledge and understanding that will carry you forward in your career!
We believe work is something you do, not somewhere you go so if you want to work for a company who are truly flexible and where you are valued then this could be the role for you!
What we’re all about
You might think of Yorkshire Housing as ‘just’ a housing provider. We own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for current and future tenants to have a place they’re proud to call home. We’re all about the customer, and our service doesn’t stop once the keys are in the door.
We also manage a growing portfolio of market rent properties and commercial leases. As a Homeownership and Commercial Assets Administrator, you’ll be responsible for providing essential support to the team in all things homeownership, and ensuring that the data we hold on our assets and customers is well managed and processed accurately.
What you’ll be doing
Here at Yorkshire Housing, data’s a big deal – and in this role, you’ll be right at the heart of it. You’ll be keeping our customer and property records accurate and up to date, managing shared mailboxes, and turning complex data into clear, customer-friendly info. From inputting and analysing to extracting and reformatting, you’ll be hands-on with all things data.
But it’s not just about spreadsheets – you’ll also be a friendly voice on the phone, often the first point of contact for our customers, so great communication skills are a must.
You’ll work closely with our brilliant Homeownership Experts and teams across Yorkshire Housing, helping to keep things running smoothly and making sure customers get the support they need. If you’re someone who loves a challenge, enjoys change, and wants to be part of a team that’s taking things to the next level – we’d love to hear from you.
Already feel this is the role for you? There’s much more useful information you can read in the Role Profile!
What you’ll bring to the role
- Being customer focused or as we say at YH “Customer Obsessed”
- You’ll be able to work methodically, follow procedures and accurately record data and information
- Experience in data input, analysis and management
- You’ll have excellent administrative skills, attention to detail and be able to present written and numerical information accurately
- The ability to adapt, be flexible to a changing and varied workload, whilst maintaining high standards of concentration and accuracy
- You’ll be well organised and be on top of your workload, prioritising the right tasks and meeting deadlines
- You’ll be a strong communicator and happy to network with people, providing clear information and building great working relationships
- You’ll also be proficient in the use of ICT systems and Microsoft packages including Word, Outlook, Excel and MS Teams
What’s in it for you…
This a full-time, fixed term (12 months) role with a salary of £26,509 per annum, for a 35-hour week plus 26 days annual leave (rising annually to 31 days) plus Bank Holidays.
We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
Find out more about our employment perks here!
Now you’re really interested?
At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply!
If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be 4th August 2025, but we might close it early if we get lots of great candidates, so don’t hang around.
Interviews are planned to take place w/c 18th August and will be at our workspace in Leeds.
Attached documents
