Job Introduction
Are you an experienced leader in Mechanical and Electrical Services looking for your next challenge? Do you have the passion and expertise to drive innovation, ensure compliance, and lead high-performing teams? If the answer’s yes, pop the kettle on, settle down with a brew and read on!
We’re on the lookout for a new Head of Mechanical and Electrical. If you’re ready to lead with purpose, drive transformation, and take M&E services to the next level, we’d love to hear from you!
Yorkshire Housing is on a mission. We’re aiming to transform the landlord repairs service model from a reactive (waiting for something to go wrong) to a pre-emptive approach that uses technology and insights to predict what our customers need before they need it.
This is all part of our aim to become the UK’s best housing provider. Yep, you’re right, that’s ambitious! We’re serious about re-engineering the customer journey and putting the right culture, skills and technologies in place to make this a reality. If you thrive in a fast-paced environment where customer experience, operational efficiency and innovation are at the heart of everything you do, we have the perfect opportunity for you!
About Yorkshire Housing
You can probably already tell that we’re not your typical housing provider! With around 20,000 homes (and more in the pipeline), we’re on track with our growth plan to build 8,000 new homes across the region.
We’re looking for a strategic and hands-on leader to shape the future of our Mechanical and Electrical services. This role is not just about compliance and efficiency – it’s about inspiring teams, delivering exceptional customer experiences, and championing innovation in the housing sector.
What do you need to apply?
It goes without saying that you’ll already be an established senior leader with bags of experience leading a field service operation in a customer-focused organisation (social housing experience isn’t mandatory). You will need a passion for people – getting it right for our customers and also for our colleagues who operate across the length and breadth of Yorkshire.
We’re looking for someone with a laser-sharp focus on quality, performance, compliance and service improvement and who knows what it takes to build relationships inside and outside the organisation. Most importantly, you’ll be an authentic leader who cares about doing the right thing, not the easy thing.
Check out the Role Profile for all the details!
What’s in it for you…
A salary of £79,769 plus £2,000 car allowance, 28 days annual leave (rising annually to 33 days).
We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few.
Our people’s health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.
Now you’re really interested?
At YH, we’re actively building a working environment that’s inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting communities we serve, so we welcome and encourage candidates from all backgrounds for this role.
We know that not all candidates will meet every single requirement. If you’re experience looks a little different from what we’re looking for and you think you can bring value to the role, we’d love to learn more about you so please apply!
If you require any additional support with your application, or have any further questions please contact our fab recruitment team via email at recruitment@yorkshirehousing.co.uk
The fine print
The closing date for applications will be 23rd March 2025, but we might close it early if we get lots of great candidates, so don’t hang around.
If you’re applying for this role internally, you must inform your current line manager (it’s the right thing to do!).
Attached documents
