Environmental Services Team Leader

Job Introduction

Environmental Services Team Leader 

If you're at your best when you're out and about, leading teams, maintaining high standards and making a visible difference to communities, then this could be just the job for you. 

We're looking for an experienced people leader with a strong background in grounds maintenance who can bring together operational know-how, customer focus and a passion for developing others. In return, you'll have the opportunity to shape services that directly impact the places our customers call home and help create neighbourhoods they can be proud of. 

What we're all about 

Here at Yorkshire Housing our customers are at the heart of what we do – we call it being customer obsessed. In a nutshell we own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for our tenants to have a place they're proud to call home. 

Creating safe, attractive and well-maintained outdoor spaces is an important part of that mission. As Environmental Services Team Leader, you'll help us deliver high-quality grounds maintenance services, improve communal environments and make sure our customers see the difference every time they step outside their front door. Working with both in-house teams and contractors, you'll have the opportunity to lead services that directly affect the daily lives of thousands of customers. You'll have the autonomy to improve performance, influence service delivery and develop a skilled operational team. 

How this role fits with our plans 

As we continue to invest in our neighbourhoods and communities, maintaining attractive, safe and sustainable outdoor environments remains a key priority. This role helps us deliver on that commitment by ensuring our grounds maintenance and environmental services are customer focused, efficient, compliant and consistently delivered to a high standard across Yorkshire. 

Want to know more about your next challenge? 

What will you be doing? 

You'll be leading a team of Environmental Services Operatives and Landscape Upgrade Operatives, making sure our grounds maintenance and environmental services are delivered safely, efficiently and to a standard we can all be proud of. It's a varied role combining people leadership, operational management, contractor oversight and performance improvement, with plenty of opportunity to get out on site and support your teams first-hand. 

Reporting to the Environmental and Estate Services Manager, you'll be responsible for leading a team of colleagues across Yorkshire, working closely with Resource Planning, contractors and a range of internal stakeholders to deliver great outcomes for our customers. 

You'll also: 

• Lead, coach and support colleagues, creating a culture of inclusion, accountability and continuous improvement.
• Oversee the delivery of grounds maintenance services through both in-house teams and contractors, ensuring quality, safety and customer satisfaction remain front and centre.
• Work closely with Resource Planning and other teams to manage workloads, resources and service demand.
• Manage contractor and subcontractor performance, ensuring value for money and high service standards.
• Take ownership of customer concerns, complaints and service improvements, always looking for ways to make things better.
• Produce performance reports and KPI updates, using data and insight to support decision making and continuous improvement.
• Champion health and safety, ensuring compliance, safe working practices and the wellbeing of colleagues, customers and contractors.
• Travel across Yorkshire communities and sites as required, with occasional out-of-hours working and emergency call-outs when needed.

Already feel this is the role for you? There's much more useful information you can read in the Role Profile! 

Who are we looking for? 

We're looking for someone who knows grounds maintenance inside out and is equally comfortable leading people, managing performance and building great working relationships. You'll be someone who takes pride in maintaining high standards, isn't afraid to roll up their sleeves when needed, and genuinely cares about delivering great outcomes for customers. 

The main things: 

• Experience leading grounds maintenance, environmental services or estate-based operational teams.
• Strong people leadership skills with the ability to motivate, coach and develop others.
• Knowledge of relevant legislation, industry standards and health and safety requirements within a grounds maintenance environment.
• Experience managing contractors and suppliers to deliver high quality services and value for money.
• Confidence using data, KPIs and reporting tools to monitor performance and drive improvements.
• Strong planning and organisational skills, with the ability to balance competing priorities and respond to changing demands.
• A customer-focused mindset and a genuine passion for delivering great services.
• A full UK driving licence and willingness to travel regularly across Yorkshire.

What's in it for you… 

• Salary: £39,524.10 per annum (35 hours/week) + £2,000 car allowance
• 26 days annual leave (rising to 31 annually) + Bank Holidays
• Permanent

We offer a reward package to suit everyone. At YH, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we'll match your contributions up to 9%, just to name a few. 

Our people's health and wellbeing are one of our top priorities, and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional. 

Find out more about our employment perks here! 

Now you're really interested? 

At YH, we're actively building a working environment that's inclusive as well as diverse, where everyone can contribute their best work and be themselves. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role. 

If you require any additional support with your application, or have any further questions, please contact our recruitment team via email at recruitment@yorkshirehousing.co.uk. 

The fine print 

• Closing date: Friday 20th November 2026 (we may close early if we get lots of great candidates!)
• Interviews: Friday 4th December 2026 (in Skipton)