Charge Hand - Tech Coach

Are you passionate about the environment and looking for a rewarding career? If so, we have an exciting opportunity for you to join our Environmental Services team as a Charge Hand (Tech Coach)! 

If you think you have what it takes to be a Tech Coach, have a read through the below and apply now to join our Environmental Services team! 

What will you be doing? 

As a Tech Coach, you will be reporting to the Environmental Services Team Leader and providing coaching, mentoring and quality checks to our ground's maintenance staff. You will ensure that they follow the compliance and site specifications and deliver high-quality work that meets our customers' expectations. 

You will also be involved in improving our internal processes and procedures by conducting quality control audits, implementing and monitoring corrective actions, and managing your workload efficiently. You will not hesitate to challenge colleagues when standards are not met and work with Team Leaders to improve performance. 

During the fallow months, you will support and resource the teams that carry out community-based duties, minor repair/maintenance, hard landscaping programs, gritting, snow clearance and upgrade works. 

About Yorkshire Housing  

Here at Yorkshire Housing our customers are at the heart of what we do – we are not just your typical housing provider! In a nutshell we own and manage nearly 20,000 homes (and counting) across Yorkshire and our mission is to make it possible for our tenants to have a place they’re proud to call home. 

So, how will you make a difference as Environmental Services Tech coach? You’ll be a vital cog in the Yorkshire Housing machine in ensuring our grounds are well maintained and in tip top shape for our customers to be proud of.  

Who are we looking for?  

To be a successful Tech Coach, you need to have excellent communication and coaching skills, as well as practical technical knowledge. You will be able to adapt your style to your audience and provide clear and constructive feedback. You will also have a positive attitude and a strong motivation to deliver a fantastic customer service. 

We’re also looking for our next Tech Coach to have the following: 

• Good standard of practical knowledge and skills in the areas of activity and previous experience in similar work 

• Good level of general education with intermediate IT skills (Microsoft Office & Smart devices) 

• Thorough knowledge of all related H&S regulations and best practice to include safe use of machinery, PPE, COSHH and HAV’s.  

• Ability to challenge, motivate, coach and influence others 

• Ability to interpret site audits, data and present management information  

• Good organisation and time management skills 

• Ability to prioritise, manage your own workload and to meet deadlines 

• Willing to undertake any training required  

• Hold a valid full UK driving license 

• A display of many of the relevant behaviours set out in Yorkshire Housing’s Values  

• You must have the ability to work outside normal office hours on an occasional basis and a willingness to respond to occasional out of hours emergency calls 

It would be a bonus if you had… 

• Recognised qualification in horticultural, landscape maintenance, community-based services  

• Experience undertaking duties relevant to the post  

• Experience or knowledge of social housing 

• Experience of supervising in a ground's maintenance setting 

• Experience of trailer, plant towing, hard landscaping 

• Holder of CS30/31, CS38/CS39   

• Holder of a PA1/PA6 license  

What’s in it for you…  

We offer an excellent salary of £28,447.05 per annum for a 37-hour work week, 25 days annual leave plus public holidays. 

That’s not all - we offer a reward package to suit everyone. At Yorkshire Housing, you can claim back for prescriptions, eye tests and more with our cash plan, make the most of a variety of retail discounts and take advantage of our pension scheme where we’ll match your contributions up to 9%, just to name a few. 

We also promote a flexible approach to work and a real focus on your development with a number of internal and external training opportunities! 

One of our biggest priorities is the wellbeing of our staff and you can make the most of our readily available wellbeing support package. This includes access to a library of free fitness classes, as well as an instant My GP service and free counselling sessions with a trained professional.  

So, now you’re really interested?   

At Yorkshire Housing, we’re actively building a work environment that’s inclusive as well as diverse. We believe difference is what makes us stronger and recognise the importance of our teams reflecting the communities we serve, so we welcome and encourage candidates from all backgrounds for this role.   

We know that not all candidates will meet every single desired requirement …if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply! 

If you require additional support with your application, or have any further questions, please our lovely recruitment team by email at recruitment@yorkshirehousing.co.uk